Long-Term Care Ombudsman
Why we do it
MIFA’s Long-Term Care Ombudsman program advocates for the rights of thousands of residents in nursing homes, assisted-living facilities, and residential care homes in Shelby, Tipton, Fayette, and Lauderdale Counties. It is the only advocacy program for long-term care in the four-county area.
What we do
Trained Ombudsman volunteers pay regular visits to these facilities, where they spend time with residents, monitor conditions, investigate complaints, and protect residents’ rights. Ombudsman staff consists of a District Ombudsman and a Volunteer Coordinator, along with more than 40 trained volunteers. The program also offers mediation, complaint resolution, and public education for residents and their families.
What we’ve done
We represent a four-county area with more than 130 facilities housing over 7,000 beds.
What can you do to help?
Become an ombudsman
volunteer! Certified Volunteer Ombudsmen Representatives, or VORs, must undergo 12 hours of training and a series of criminal background and suitability checks. For upcoming training dates, see our
events calendar.
Our partners
The Long-Term Care Ombudsman program would like to thank the Aging Commission of the Mid-South for its support.