Long-Term Care Ombudsman

The Long-Term Care Ombudsman program advocates for residents of long-term care facilities, including nursing homes, assisted-living facilities, and residential care homes. Through regular visits to facilities by staff and specially trained volunteers, the program investigates and mediates complaints, monitors residents’ care and quality of life, and provides public education for clients and families.

Eligibility

Clients must be residents or potential residents of nursing homes, assisted care living facilities, or care homes in Shelby, Fayette, Tipton, or Lauderdale counties.

Impact



Our partners

The Long-Term Care Ombudsman program would like to thank the Aging Commission of the Mid-South for its support.

 

Further reading

NPR recently featured this story on the challenge of regaining independence once it is lost. Such stories underscore the importance of programs like LTC Ombudsman: "At 88, a chance to be independent again"

  • Memphis was declared hunger capital of the U.S. in 2011

  • MIFA serves 55,000 individuals each year

  • 74% of children in MIFA's neighborhood live in poverty

  • 86% of every dollar donated goes directly to MIFA's programs

  • In the area MIFA serves, almost 30% of those over the age of 65 live alone

  • MIFA was founded in 1968

  • Memphis' unemployment rate has been close to 10% since 2009

  • MIFA's Ombudsman program's 2 staff and 60 volunteers serve over 7,000 residents of long term care facilities

  • Only 4.5% of residents in the 38126 ZIP code have college degrees

  • Emergency Services provided assistance for 25,000 people last year

  • In 2010 and 2011, 100% of COOL seniors graduated from high school

  • MIFA Meals on Wheels serves 1,800 seniors every weekday

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Contact us.

MIFA (Metropolitan Inter-Faith Association)

910 Vance Avenue, Memphis, TN  38126

(901) 527-0208, email us, or find out more.

 

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