Apply for Assistance Online

Apply for Assistance Online

Apply for Assistance Online

In order to minimize the risk of COVID-19 to our clients and staff, we are no longer accepting walk-ins for emergency assistance. Our food voucher program is suspended until further notice. Please review the eligibility guidelines for emergency assistance and access our online applications below.

Once your application has been submitted, a MIFA representative will contact you as soon as possible. Please be aware that, due to the volume of applications we're receiving at this time, responses may be delayed.

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Click here if you are a City of Memphis resident who has lost income due to COVID-19

CARES Act funding via the Memphis City Council Emergency Relief Program assists Memphis residents who have experienced a layoff, reduction in hours, or workplace restriction or closure due to COVID-19.

 

Program requirements

  • Funding is restricted to City of Memphis residents
  • Must be able to document a layoff, reduction in hours, or workplace restriction or closure due to COVID-19

 

Application guidelines

  • Utility assistance provided depends on amount owed, up to a maximum of $800
  • Rent or mortgage assistance provided depends on amount owed, up to a maximum of $800
  • Households may apply for both types of assistance (utility and rent or mortgage); please note that separate applications are required for each service

 

Click here to apply for utility assistance
Click here to apply for rent or mortgage assistance

Applications are available 24 hours a day Monday through Friday, excluding holidays.

Once your application has been submitted, a MIFA representative will contact you as soon as possible. Please be aware that, due to the volume of applications, responses may be delayed.

 

Click here for utility, rent, or mortgage assistance not related to COVID-19

Shelby County residents who have lost income due to a recent, documented crisis may qualify for utility, rent, or mortgage assistance. Not everyone who applies will receive assistance. If you are eligible for assistance, please know that, in most cases, MIFA cannot pay your entire bill, so you should be prepared to make arrangements for the balance. The information you provide will help us determine your eligibility. 

 

Program requirements:

  • You must be a resident of Shelby County
  • You must be able to document an unavoidable, temporary loss of income (like a job lay-off, off work ill without pay, or reduction in salary) in the past 90 days

 

Be prepared to forward the following information to your intake worker:

  • Picture ID for all adults, including children age 18 and over
  • Proof of your address
  • Proof of your loss or crisis (layoff notice, doctor bills)
  • Proof of all household income
  • Your cutoff notice or late rent or mortgage notice

 

Click here to apply for utility, rent, or mortgage assistance
Application is available from 7:30 to 10:30 a.m. Monday through Friday, excluding holidays.

Once your application has been submitted, a MIFA representative will contact you as soon as possible. Please be aware that, due to the volume of applications, responses may be delayed.

Click here if you need emergency shelter

Shelby County families with minor children who are homeless may be eligible for placement if shelter is available. Not everyone seeking emergency shelter placement will be referred to a shelter. The information you provide in your application will help us determine the most appropriate way to assist you. 

If you need immediate shelter,
call the 24-hour Homeless Hotline at (901) 529-4545. 

Program requirements:

  • You must be literally homeless, according to HUD’s definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car.
  • You must have custody of a minor child who also lives in your home.
  • You must live in Shelby County.
  • You must consent to mediation. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. If mediation is not successful, you will need to verify your homelessness another way before you can be referred to shelter.

 

The following documents will be required to complete the screening process:

  • Picture ID for all adults, including children age 18 and over
  • Social Security cards for everyone in the household
  • Verification that the children are in the custody of the applicant (for example, being on the applicant’s SNAP case)
  • If fleeing domestic violence, a domestic violence safety plan will be completed

 

Click here to apply for emergency shelter
Application is available from 7:30 a.m. to 2 p.m. Monday through Friday, excluding holidays.

Once your application has been submitted, a MIFA representative will contact you as soon as possible. Please be aware that, due to the volume of applications, responses may be delayed.