Nursing Home & Long-Term Care Resources

This page contains links to resources on various health care topics, Tennessee agencies that assist with long-term care issues, long-term care facility ratings, filing complaints, and long-term care facility residents' rights and regulations. 

Medicare, Medicaid & Health Care Coverage Assistance 

• Tennessee's State Health Insurance Assistance Program (SHIP)
• Medicare information and assistance 
• Medicare helpful contacts
• Medicare benefits assistance 
• Health care coverage application
• Medicaid benefits, charges, and reimbursements 
• TennCare CHOICES assistance
• Understand financial options for long-term care 

Tennessee Agencies 

• Tennessee Commission on Aging and Disability 
• Tennessee Health Care Association 
• Aging Commission of the Mid-South 
• Q-source: A nonprofit that assists with healthcare program evaluation, quality assistance and improvement, and information technology consultancy. They provide a wide range of expert services to assist organizations and providers in improving healthcare quality and delivery with better resident outcomes and cost savings.
• Guide to Tennessee long-term care

Long-Term Care Facility Searches 

• Federal Nursing Home Compare website 
• TN Department of Health: Find a health care facility
• TN Nursing Home and Assisted Living Locator
• Family member fact sheets 

Complaints & Appeals

• Adult Protective Services 
• How to file a Medicare appeal

Resident Rights

• Explanation of the rights residents are entitled to in a nursing home
• List of Medicare rights
• Explanation of Medicare rights and protection
• Resident Council Center explanation, resources, and regulations

Regulations

• TN Department of Finance and Administration Bureau of TENNCare 
• Federal Code of Regulations Governing Nursing Homes 

National Sites

• Administration on Aging: Federal agency whose mission is to develop a comprehensive, coordinated, and cost-effective system of long-term care that helps elderly individuals to maintain their dignity in their homes and communities.
• Mid-South Alzheimer's Association
• The National Consumer Voice for Quality Long-Term Care
• National Center on Elder Abuse
• National Family Caregivers Association